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Terms and Conditions


Purchasing from Giraffe UK (Manufacturing) Ltd
Giraffe UK (Manufacturing) Ltd is an independent family owned company with four online retail stores/websites and a domestic and international distribution network.

General
Your use of and purchase of products from this site is governed by the terms and conditions set out below.
We may at any time make changes to this site and the details displayed on it (including prices).


Placing an Order
Placing an order with Prop-Shield-USA.com is easy. Simply navigate around our site to the products you want and when you've chosen the item, click the 'BUY NOW' button if you have selected the PayPal payment option.

Fill in the order details on the secure form


Pricing
All prices are subject to alteration with no prior notice. E&OE.
Special offer prices or prices below our RRP are strictly subject to availability.
Promotions, special offers and free gifts are strictly subject to availability.


Payment
Accepted methods of payment are credit or debit card via PayPal.

Edit My Order
Should you wish to edit or change your order after it has been placed, contact us or email us at support@prop-shield-usa.com explaining what you wish to change. If your order has already been processed, you will not be able to modify or change your order.

Cancel My Order
Should you wish to cancel your order after it has been placed, simply send us an email, including all relevant details, asking us to cancel your order. If your order has already been processed, you will not be able to cancel your order, however, you may return the item for a refund.

Shipping
Order online or by post
We aim to dispatch all items within 3 working days. All orders are packaged with great care to ensure safe delivery. All deliveries will normally be made between Monday and Saturday. We can deliver to your home or work address if more convenient. All orders will need to be signed for upon delivery. Should a signature be unobtainable or a specified address is inaccessible and the delivery returned to Prop-Shield-USA.com the customer will be liable for return postage.


Returned Goods
Returned goods must be unused and in a saleable condition. Product packaging must also be in the same condition as when received.
If you return goods because they were ordered incorrectly you will pay the return postage costs.
If you return an item because it was faulty when it was delivered, we will refund your postage costs for returning it to us. We may require proof that the item was signed for as damaged on arrival. Please check with us before returning any goods as we will only refund the basic postage charge.
Please send returns to:

Returns Dept.
Prop-Shield-USA.com
3 Frogshall Cottages
Canterbury Rd
Dover, Kent
CT15 7HU
United Kingdom

See our returns policy for further details.


Limitation on Liability
In no event will Giraffe UK Ltd or any of its subsidiaries be liable in any way for any direct, indirect, special or consequential damages occurring in any part from the use of this site, or on any other hyperlinked web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if Giraffe UK Ltd is expressly advised of the possibility of such damages.

DISCLAIMER
Giraffe UK Ltd and Prop-Shield-USA.com do not take any responsibility for the application and use its products as there use is beyond our control. Any damage or injury caused to a vessel(s) or person(s) applying Rigging Guard or Propshield howsoever caused is not the responsibility of Giraffe UK Ltd, Prop-Shield-USA.com or its agents and is applied solely at the buyer/user's risk.
 
For details on our privacy policy please click here.

 

 

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