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Frequently asked questions (FAQ)
This page will help answer most questions you might have, most are frequently asked whilst a few are rarely asked but are included for informative purposes. If you are still unsure about anything regarding Propshield, this website, payment, delivery or any other matter then please don't hesitate to contact us.
 

Propshield FAQ's

 

 


FAQ's List


Question: How can I apply PROPSHIELD in the winter if the temperature is below 15C ?
Answer: The only way to apply PROPSHIELD in low temperatures is to
1) Heat PROPSHIELD to a liquefied state
2) Heat the blades to a higher than normal temperature (Method A)
3) Build a tent around the stern of the boat and use heaters to warm the air inside
4) Alternatively use Method B.
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Question: How do I know when my stern gear needs recoating?
Answer: There are no hard and fast rules but as a rule of thumb we suggest that when barnacles are starting to grow on the blade then its time to recoat. However if the boat has been idle for some time you can find that these will wash off anyway once underway, especially at high speed. A good timeframe to recoat is between 6 to 8 months which is the average lifespan of the retail product.
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Question: Why cant I get an even coat of PROPSHIELD?
Answer: It is not important for the coating to be even but if you do want it to be then just go over the surface with a heatgun to redistribute the product smoothly.
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Question: How do I remove old PROPSHIELD from my propellers?
Answer:
There are several way in which to do this. Use a rag soaked in white spirit to dissolve the product. You can use hot water and washing up liquid. Domestic steam cleaning equipment could be also be used.
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Question: Is PROPSHIELD dangerous to use?
Answer:
No this product is not in the least dangerous to use but we would advise that as with any product, prolonged contact with the skin should be avoided. Use good working practices when working with any products. Some people are allergic to Propshield.
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Question: Why is PROPSHIELD such good value for money?
Answer:
When you consider that our competitors have products for sale at two, three or even five times as much as our own you begin to realise how good a deal you're actually getting with Propshield Antifouling Grease. The fact that our product gives far better results, in our opinion, from independent tests and from customers (see our testimonials), means that our product is cheaper, more effective and saves you a lot more money on fuel and propeller repairs.
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Question: How far does PROPSHIELD go?
Answer:
PROPSHIELD is designed to coat one 12 meter twin screw vessel twice (Two Propellers and two shafts. So if you have say a small fishing boat with one screw then one 375g pot of PROPSHIELD will last about 2 to 4 seasons depending on vessel usage.
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Question: Is it true that PROPSHIELD doesn't have a shelf life?
Answer:
Yes, Propshield will be useable and just as effective in ten, twenty or even a hundred years into the future and beyond.
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Question: How long does PROPSHIELD take to apply?
Answer:
There's no definitive answer to this question as it depends on what type of vessel you are applying Propshield to and how many sections of stern gear needs to be coated. For example it takes thirty minutes to three quarters of an hour to coat a 12 metre vessel's two propellers and two prop shafts however to coat an 8 metre single propeller vessel would take far less time. Note that the first couple of applications will take a little longer until you get familiar with the application process.
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Question: Can PROPSHIELD stain my skin or clothes?
Answer:
Propshield may stain certain materials, it may wash out but it is advisable to wear clothes that you don't mind getting a little dirty. Propshield shouldn't stain your skin and will wash off using soap and warm water - if you are worried about staining your hands use the gloves provided.
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Question: Does PROPSHIELD really stop barnacles forming on my props?
Answer:
Yes. Propshield significantly reduces the number of barnacles that usually form on propellers and other types of stern gear, in some instances it can stop barnacles altogether. As with all Antifouling systems Propshield will require a vessel to move through the water to ensure barnacles are forced from the Propshield coating, if a vessel is used infrequently then we recommend taking the vessel out at least every 2 months and run the vessel under power for an hour at full speed to dislodge any growth which has managed to adhere itself to the coating during inactivity - this method is also advised for Sailboats which are used frequently under sail only.
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Question: Does PROPSHIELD prevent my propellers from becoming oxidised?
Answer:
Yes, Propshield significantly reduces oxidization on propellers and other types of metal stern gear.
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Question: Can PROPSHIELD stop electrolysis eating away my props?
Answer:
Propshield reduces but cannot stop electrolysis and is not a substitute for a good bonding system. (Propshield will not prevent anodes dissolving/breaking down, unless you coat your anodes with Propshield but this would stop your anodes from working and this is not advisable under any circumstances).
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Question: Is PROPSHIELD toxic?
Answer:
Apart from causing minor skin irritation and adverse reactions when eaten Propshield "Retail" is not toxic. However it may contain some minor impurities due to some of the ingredients it contains.
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Question: I got PROPSHIELD in my eye what should I do?
Answer:
Rinse with plenty of water. Consult your doctor if any symptoms persist.
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Question: My child has accidentally eaten some PROPSHIELD what should I do?
Answer:
Do not induce vomiting. Drink plenty of water. Seek medical advice.
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Question: How do I order?
Answer:
Simply click here and you will be taken to the Buying and Ordering page. If you live outside of the United Kingdom payment can be by PayPal only, simply click on the PayPal button and you will taken to the secure payment screen. If you live in the UK you will have three payment options to choose from namely PayPal, Nochex and cheque.
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Question: How do I cancel my order?
Answer:
Please contact us providing your name, address and order number and/or date & time of order. We will then process the cancellation for you and issue any refunds if required.
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Question: How much will Shipping cost?
Answer:
Postage, Packing and Handling for U.S. and Canadian Customers is $6.90 and $8.70 for the 175g and 375g Propshield tubs respectively. Postage and Packing is 6.00 for all UK and EU residents. For residents outside the EU Postage and Packing is 6.00 plus an additional International Handling charge of 5.95 for the 375g tub and 4.46 for the 175g min-tub.
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Question: Is my order recorded/signed for delivery?
Answer:
Yes all our orders will require a signature on arrival.
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Question: I live in Australia will my item be sent by airmail?
Answer:
Yes and it will require a signature upon arrival.
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Question: How do I return items?
Answer:
If for any reason you wish to return your goods then please check our returns policy for details. Customers returning goods will be liable for all postal / carrier charges unless otherwise stated in our policy.
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Question: I haven't got a PayPal account does this mean I can't buy your product?
Answer:
You don't have to have a PayPal account to use the PayPal payment gateway, once you click on the "Buy it now" button simply follow the on screen instructions.
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Question: What are my payment options?
Answer:
We currently only accept PayPal payments from U.S. and Canadian customers although as Propshield becomes increasingly available in retail stores you will be able to purchase the product over the phone or by other methods available from your chosen retailer. To find a retailer in your area/country please click here.
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Question: I live in the USA can I pay by cheque or banker's draft?
Answer:
No, as we are a UK based company we only accept PayPal payments from U.S. and Canadian residents.
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